AADOM Radio-THE Podcast For Dental Managers

Episode 40-5 Things to Stop Doing Manually w/Martin Kearns of Lighthouse360

Episode Summary

• In survey after survey, we’ve heard dental office managers report that the number of tasks they’re being asked to absorb in the practice is increasing – and that in most cases with no increase in staff to support the growing to-do list. • Proof point from our 2017 survey: In 70% of offices, front desk responsibilities have increased over the last two years. At the same time, in 63% of practices, staff has stayed the same or decreased. • In addition, dental office managers are running a living, breathing practice – and need to stay focused on patients in the practice and the countless unforeseen issues that arise every day. • And even though most practices today are using some form of patient communication software, a large number of them are underutilizing the features – or don’t realize there are brand new features out there that can take more off their plate.

Episode Notes

AADOM Radio & Lighthouse360 Present:

Martin Kearns
Director of Partnerships & Events

PODCAST SUMMARY:
• In survey after survey, we’ve heard dental office managers report that the number of tasks they’re being asked to absorb in the practice is increasing – and that in most cases with no increase in staff to support the growing to-do list.
• Proof point from our 2017 survey: In 70% of offices, front desk responsibilities have increased over the last two years. At the same time, in 63% of practices, staff has stayed the same or decreased.
• In addition, dental office managers are running a living, breathing practice – and need to stay focused on patients in the practice and the countless unforeseen issues that arise every day.
• And even though most practices today are using some form of patient communication software, a large number of them are underutilizing the features – or don’t realize there are brand new features out there that can take more off their plate.

KEY OBJECTIVES:

Learn about some of key areas where you can automate some of the key functions in your practice.

MORE ABOUT MARTIN:
Martin Kearns is Director of Partnerships and Events at Lighthouse 360. Martin joined the company in February of 2011 and has held several leadership positions in Strategic Partnerships, Business Development and Trade Show Sales. His tenure in these various roles with the company have given Martin the opportunity to contribute his expertise as a guest speaker, panel moderator and co-host at various seminars for dental professionals. In addition to co-hosting partner webinars and podcasts, his team represents Lighthouse at over 75 dental events each year throughout the US and Canada. Most recently, he has presented at the Dental Integrators Association, Small Business Expo and Steinway Dental Study Group. Martin holds a Bachelor of Science in Operations Management from Rensselaer Polytechnic Institute. He lives in Mineola, NY with his wife, Annie, and their four children.

Learn More about Lighthouse360:
www.lh360.com

Learn More about AADOM:
www.dentalmanagers.com