AADOM Radio-THE Podcast For Dental Managers

Episode 68-AADOM Radio-Create Your Virtual Waiting Room w/Martin Kearns-Lighthouse 360

Episode Summary

COVID-19 is having an unprecedented impact on the dental industry, and practices have been forced to adapt protocol to provide responsible care. The goal of the virtual waiting room is to reduce in-person contact and help maintain social distancing during a patient’s visit. This will help keep your patients and team members safe, while maintaining a strong connection with your patients!

Episode Notes

AADOM Radio & Lighthouse 360 Present:

Martin Kearns-Director of Customer Marketing

Learning Objectives:

Learn how to adapt your practice operations to add extra precautions by setting up a Virtual Waiting Room using the tools in your Patient Relationship Management software.

- Minimize risk of exposure by adapting your practice to reduce in-person interactions
- Build patient confidence by effectively communicating new policies, protocols, and expectations

- Improve office efficiency and patient engagement

Learn More About Martin:

Martin Kearns is Director of Customer Marketing at Lighthouse 360. Martin joined the company in February of 2011, and has held leadership positions in Sales, Marketing and Business Development. His tenure in various roles has given Martin the opportunity to contribute his expertise as a guest speaker, panel moderator and co-host at various dental conferences, online seminars, and podcasts. 

In his current role, he oversees customer marketing and educational content which Lighthouse 360 provides to their 12,000 subscribers in the United States and Canada. Martin holds Bachelor of Science degrees in Management Information Systems and Economics from Rensselaer Polytechnic Institute in Troy, NY. He lives in Mineola, NY with his wife, Annie, and their four children.

Learn More About Lighthouse 360:


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